{"id":487,"date":"2025-03-26T06:56:51","date_gmt":"2025-03-26T06:56:51","guid":{"rendered":"https:\/\/swisssnow.ch\/?page_id=487"},"modified":"2025-03-26T07:52:58","modified_gmt":"2025-03-26T07:52:58","slug":"term-of-service","status":"publish","type":"page","link":"https:\/\/swisssnow.ch\/fr\/term-of-service\/","title":{"rendered":"Term of service"},"content":{"rendered":"
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Term of service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Effective Date: March 26<\/b><\/b><\/p>

Please read these Terms of Service (\u201cTerms\u201d) carefully before using Swisssnow (https:\/\/swisssnow.ch). By accessing or using our website and services, you agree to be bound by these Terms.<\/p>

If you do not agree to these Terms, please do not use our services.<\/p>

1. About Us<\/b><\/b><\/p>

Swisssnow is a food delivery platform operated from Geneva, Switzerland. Our service enables users to browse menus, place orders, and have meals delivered to their specified location.<\/p>

2. Eligibility<\/b><\/b><\/p>

You must be at least 16 years old to use our services. By using Swisssnow, you confirm that you meet this age requirement.<\/p>

3. Account Registration<\/b><\/b><\/p>

You may be required to create an account to access some features. You agree to:<\/p>

\u2022Provide accurate and complete information<\/p>

\u2022Keep your login credentials secure<\/p>

\u2022Notify us immediately of any unauthorized use of your account<\/p>

We reserve the right to suspend or terminate accounts that violate these Terms.<\/p>

4. Orders and Payments<\/b><\/b><\/p>

All orders are subject to acceptance and availability. Prices are listed in Swiss Francs (CHF) or other local currency and include applicable taxes unless stated otherwise.<\/p>

\u2022Orders must be paid at the time of checkout using the available payment methods<\/p>

\u2022You are responsible for ensuring your delivery address and contact details are accurate<\/p>

\u2022Orders cannot be changed or canceled once preparation has started<\/p>

5. Delivery<\/b><\/b><\/p>

We aim to deliver your order within the estimated time, but delivery times may vary due to traffic, weather, or other unforeseen events. Swisssnow is not liable for delays outside of our control.<\/p>

6. Allergies and Dietary Restrictions<\/b><\/b><\/p>

If you have food allergies or dietary restrictions, it is your responsibility to inform us before placing an order. We provide allergen information where possible, but we cannot guarantee the absence of trace allergens.<\/p>

7. Returns and Refunds<\/b><\/b><\/p>

Due to the perishable nature of food, we do not accept returns. However, if there is an issue with your order (e.g., missing or incorrect items), please contact us within 24 hours at marc.podesta@gmail.com. We will review your request and may issue a partial or full refund at our discretion.<\/p>

8. Promotions and Loyalty Programs<\/b><\/b><\/p>

Swisssnow may offer referral rewards, promo codes, and loyalty points. These are subject to specific terms, may change without notice, and may not be combined with other offers.<\/p>

9. User Conduct<\/b><\/b><\/p>

You agree not to:<\/p>

\u2022Use our service for any illegal or unauthorized purpose<\/p>

\u2022Attempt to harm, hack, or disrupt our systems<\/p>

\u2022Impersonate any person or entity<\/p>

\u2022Post abusive, defamatory, or false content<\/p>

Violation of these rules may result in suspension or legal action.<\/p>

10. Intellectual Property<\/b><\/b><\/p>

All content on our website, including text, logos, images, and design elements, is the property of Swisssnow or its licensors and is protected by copyright and other intellectual property laws. You may not copy, reuse, or redistribute any content without our permission.<\/p>

11. Limitation of Liability<\/b><\/b><\/p>

Swisssnow is not liable for any indirect, incidental, or consequential damages resulting from the use of our service. Our total liability for any claim will not exceed the amount you paid for your order.<\/p>

12. Privacy<\/b><\/b><\/p>

Your use of our service is also governed by our Privacy Policy<\/a>, which outlines how we collect, use, and protect your data.<\/p>

13. Modifications to the Terms<\/b><\/b><\/p>

We may update these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of our services constitutes your acceptance of the revised Terms.<\/p>

14. Governing Law<\/b><\/b><\/p>

These Terms are governed by the laws of Switzerland. Any disputes shall be resolved in the courts of Geneva, Switzerland.<\/p>

15. Contact Us<\/b><\/b><\/p>

If you have any questions about these Terms, you can contact us at:<\/p>

Swisssnow<\/p>

Route de Frontenex, 42<\/p>

Geneve, Switzerland<\/p>

Email: marc.podesta@gmail.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Effective Date: March 26 Please read these Terms of Service (\u201cTerms\u201d) carefully before using Swisssnow (https:\/\/swisssnow.ch). By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services. 1. About Us Swisssnow is a food delivery platform […]<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-487","page","type-page","status-publish","hentry"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/swisssnow.ch\/fr\/wp-json\/wp\/v2\/pages\/487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swisssnow.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/swisssnow.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/swisssnow.ch\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/swisssnow.ch\/fr\/wp-json\/wp\/v2\/comments?post=487"}],"version-history":[{"count":4,"href":"https:\/\/swisssnow.ch\/fr\/wp-json\/wp\/v2\/pages\/487\/revisions"}],"predecessor-version":[{"id":557,"href":"https:\/\/swisssnow.ch\/fr\/wp-json\/wp\/v2\/pages\/487\/revisions\/557"}],"wp:attachment":[{"href":"https:\/\/swisssnow.ch\/fr\/wp-json\/wp\/v2\/media?parent=487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}